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Where is my order???

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Person using a smartphone to track their Pixelcasee order status with the tracking ID
Tracking your order with Pixelcasee has never been easier! Whether you're eagerly awaiting your new E Ink case or any other mobile accessory, following these simple steps will help you check the status of your order quickly and efficiently.

How to Track Your Order with Pixelcasee

  1. Visit the Pixelcasee Website
    Go to www.pixelcasee.com to get started.
  2. Click on "Track Order"
    Once on the homepage, locate the "Track Order" option at the top of the page. This will direct you to the order tracking section.
  3. Retrieve Your Tracking ID
    Check your email for the order confirmation message you received after placing your order. Within this email, you will find your unique tracking ID number.
  4. Enter Your Tracking ID
    Copy the tracking ID from your order confirmation email and paste it into the designated box on the tracking page.
  5. Check Your Order Status
    After entering your tracking ID, click on the "Track" button to view the current status of your order. You’ll be able to see where your package is and when you can expect it to arrive.

 

Why Track Your Order?

Tracking your order allows you to stay informed about its progress from the moment it leaves the warehouse until it arrives at your doorstep. This transparency helps you manage your expectations and plan accordingly.

Customer Support

If you encounter any issues while tracking your order or have any questions, Pixelcasee offers 24/7 customer support to assist you. You can reach out via their contact page for further assistance.

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